What our Customers say...
Storm Damage Testimonials
The SERVPRO team did a great job salvaging furniture and mitigating thousands of dollars in additional damages. They were easy to communicate with and kept me in the loop. So they carefully packed the entire house and moved everything to storage. All the teams I worked with were very professional and always willing to answer my questions. I feel lucky that I happened to call their number the day of my flood.
I was affected by the fire in my neighborhood, and the SERVPRO technicians that were dispatched to my home were very courteous and informative. All communication was handled in a timely manner on a daily basis. They did an amazing job of drying out my water-damaged home both inside and under the home.
After the storm caused damage on our house, we called SERVPRO to help. We appreciated the outstanding project management that we experienced.
We live in Texas and this is our second home, so we placed our property and trust completely in your hands, and the results have been exemplary. The quality of the work and the comfort level you all provided is greatly appreciated.
I was very impressed with SERVPRO's fast response and straightforward approach to solving our problem. We called on a Wednesday evening, and someone was at our house within 2 hours examining the storm damage and talking about what techniques they would use to address them. In the following days, someone always called before coming to the house, and if we weren't home, they followed up afterwards to give an update on progress and anything new that came up.
The house is dry and ready to be repaired, and I am confident that we have a good starting point thanks to the great work by SERVPRO.
Your team provided excellent services that can be characterized as following:
• Prompt and fast service immediately after service request.
• Thorough professional job and attitude.
• Took worries away from me about what/how to do the cleaning, moving, preserving etc.
• Very good and professional communication during the service.
• Fast and high quality services.
• Very thorough explanation when requested.
• Proper coordination with insurance claim agents.
Thanks very much for great services. I will recommend the services from SERVPRO very strongly.
In November, a severe storm front resulted in multiple areas of damage to my home. When contacted by our property manager, SERVPRO responded so quickly that no rot or mildew damage occurred.
Working through the night, SERVPRO removed all our valuables quickly, and immediately started the process of taking care of all of the damage. They worked closely with our insurance company, and even in still freezing weather, got the job complete in a reasonable amount of time.
When it came time to put everything back, SERVPRO put everything back in its original location, down to putting the books back on the shelves in their original order!
Would we use them again? Absolutely!