What our Customers say...

Why SERVPRO Testimonials

“The SERVPRO team is the dream team! They worked day and night when our kitchen was a mess at midnight! They came on the weekend to finish up sooner, and the results are astonishing! I would highly recommend them to my friends and family.

Water leaks and flooding are horrible no matter what time of year they happen but it seemed much more stressful 1 week before Christmas with family expected in a few days. Juan from SERVPRO showed up at our house within 1 hour of calling them and he not only took charge of the situation and got his guys to work, but he also put our minds at ease that, no matter how bad it looked, they were there to take care of it and walk with us through the entire process. Our home was back to normal in a few days. Thank you SERVPRO of Durango.

I called SERVPRO in a panic on a Saturday morning with 4-6 inches of water in my crawl space. The office staff responded immediately and were courteous and compassionate. The team of guys- Logan and Rick - arrived quite quickly to my hone, assessed the problem very quickly and set to work immediately to get the job done. They were knowledgeable, professional and personable. And above pumping my crawl space clear of water, they answered the million and one questions I had patiently and knowledgeably. They also explained the next steps in the remediation process and which of those steps SERVPRO could help with. Thank you so much!

I whole-heartedly recommend SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties. Through my profession, I have worked with many experts who deal with residential and commercial property issues. The team members at SERVPRO are amongst the best - polite, professional and timely. Production Manager Zachary Fosco came out at short notice, and he gave me a clear, coherent, evidence-based explanation of my issue, and he provided me with a simple and quick resolution. I could not be happier. A really great job, and people who were a pleasure to deal with. A big "thank you" from me. H.

Jackie, Zach and Codey were great to work with. They were very responsive to questions and worked closely with me to get things taken care of. Good communication was essential since I was a couple thousand miles away from the property they restored. They were very respectful about my issues and I feel they really cared about helping me. I hope I never need to use their services again but I will not hesitate to call them if I do.

SERVPRO of Durango is the best!! Logan, Andrew, and Ray helped with our water damage immediately. They came to our house within hours of the water leak from our ceiling. They have been awesome! They have come to our house every day to assess the moisture/ damage. They are polite, professional, prompt, and overall excellent SERVPRO employees. My husband and I are extremely pleased with Logan, Andrew, and Ray. We will recommend SERVPRO to our friends and neighbors, especially, we will recommend Logan, Andrew, and Ray. Thank you for sending such wonderful employees to our home. Fran and Curtis Parsons